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Welcome to the Tonawanda Pay a Bill Portal! Please make a selection below to continue.

*AS OF MARCH 1ST, YOU MUST CREATE A USER PROFILE IN ORDER TO PAY YOUR WATER BILL ONLINE. FOR INSTRUCTIONS ON HOW TO DO SO, CLICK HERE*

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Water Bill First time log-in instructions
To view your water & sewer bill you will require your account number, located in the upper-left corner of the water bill, and full name as it appears on the bill. You can login here.

Tips: 

  • If you are having trouble logging into the website or accessing your account, contact  This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.
  • If you have questions regarding your water meter reading or the bill charges, contact the Water Billing Department at (716) 871-8843.
* To ensure verification of payment, a 3% processing fee is applied to all water bill payments, as well as a 2.45% fee for tax payments. These fees are enforced by the credit card providers, and are not obtained by the Town of Tonawanda  *