Residents of the Town of Tonawanda receive water/sewer billings quarterly. Industrial users receive billings monthly. Included on each bill will be the billing period, utility consumption during the period, capital improvement fee, the amount due for services and the payment due date. The Water Billing Department can be reached at 716-871-8843
Water/sewer bills may be paid by U.S. mail by using the envelope included with your statement or paid in person, Monday through Friday from 8:30 am to 4:00 pm at:
Town Clerk’s Office
Municipal Building, Room 14
2919 Delaware Ave.
Kenmore, NY 14217
Payments can also be paid online by CLICKING HERE
Need help paying for overdue water and wastewater bills? pdf NYS Low Income Household Water Assistance Program
Additionally, you may pay your water/sewer bill with check or money order payments, Monday through Friday from 7:30 am to 3:30 pm at:
Water and Sewer Maintenance Facility
525 Belmont Ave.
Tonawanda, NY 14223
The following water rates are effective as of January 1, 2023 consumption.