Our goal is to provide the taxpayers of the Town of Tonawanda a fair and equitable assessment on their properties and maintain an equitable roll for tax purposes.
- We will provide superior customer service to the public; courteous, prompt follow-up, easy access and availability to our office will be a critical component of our operation.
- All of our decisions will be fact-based with supporting documentation that assist’s the public in understanding our decisions.
- We will insure, through free seminars, that the public understands the process of challenging their assessments.
- We will publicize exemption deadlines and work with the public to insure they receive all exemptions they are entitled to.
- Cooperation with all state, county, town, village and school district departments is key.
- Expanding our professional abilities through state sponsored training is critical in expanding our knowledge.
Tentative Assessment Roll
Each year the Tentative Assessment Roll is completed and filed for public inspection on May 1. This document contains property descriptions, ownership, valuations and any exemptions that have been granted as of March 1, the taxable status date. Please refer to our Assessment and Tax Collection Calendar and our Tax Rate Schedule.
Final Assessment Roll
The Final Assessment Roll is filed each year by July 1 and is the basis for the school tax due in October and the town and county tax due in February of the following year.
Requesting an Assessment Review
Informal Process done for 2019. See Below for Board of Assessment Review Information
A property owner may request an informal review of their assessment between February 1 and April 1 of each year. Depending on the type of property in question, i.e. residential or commercial, the appropriate application will need to be completed. For information on how to challenge your assessment and determine market value, please view pdf Challenging your Assessment - Points to Keep in Mind
Board of Assessment Review
If a property owner is dissatisfied with the result of this review, they may appeal to the Board of Assessment Review on Grievance Day, which is the forth Tuesday in May each year. To file an appeal, a complaint (NYS form RP-524) must be completed and filed with the assessor's office. Complaint forms are available in the assessor's office and also available online at the Tonawanda Real Property System.
If a hearing before the Board is requested, the assessor's office will schedule an appointment. Grievance Day hearings are held in Room 21 of the Municipal Building, from 9:00 am to 4:30 pm and from 7:00 pm to 9:00 pm. If a hearing is not requested, the Board will make a determination based solely on the written complaint.