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Our goal is to provide the taxpayers of the Town of Tonawanda a fair and equitable assessment on their properties and maintain an equitable roll for tax purposes.
We will provide superior customer service to the public; courteous, prompt follow-up, easy access and availability to our office will be a critical component of our operation.
All of our decisions will be fact-based with supporting documentation that assist’s the public in understanding our decisions.
We will insure, through free seminars, that the public understands the process of challenging their assessments.
We will publicize exemption deadlines and work with the public to insure they receive all exemptions they are entitled to.
Cooperation with all state, county, town, village and school district departments is key.
Expanding our professional abilities through state sponsored training is critical in expanding our knowledge.
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